Policies

At United Carpets Group plc we are dedicated to safeguarding and preserving your privacy when visiting our sitewww.unitedcarpetsandbeds.com or communicating with us through email or any other communication. This Privacy Policy, together with our Terms and Conditions, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

United Carpets Privacy Policy

United Carpets Group PLC, its subsidiaries and affiliates (hereinafter collectively referred to as “United Carpets (Franchisor)”, Debrik Investments Ltd, Weavers Carpets Ltd, Nottingham Carpet Warehouse Ltd, Carpetmania Ltd) respect the privacy of our online visitors and recognise the importance of protecting your personal information. We have therefore adopted a corporate wide Online Privacy Policy that guides how it collects, stores and uses the information you provide us when you visit our web site.

What and How Information is collected

United Carpets Group will only take information from online visitors at their own voluntary basis and only during: 
(1) Registering for a priority card 
(2) Requesting Franchising Information 
(3) Taking part in an online transaction 
(4) Contacting us by email 
(5) Enquiring about a product. The information requested may include personal identifying information such as your name, e-mail address, home address, phone number, fax number, bank details (only in (3) making an online transaction) Please note - we do not store financial information, that is credit or debit card details.

Information usage and distribution

The information you provide on www.unitedcarpetsandbeds.com will not be shared with any third-party vendors other than (1) Subsidiaries of United Carpets Group PLC aptly named above. (2) Approved Partnership Suppliers. (2) Will only be relevant to those customers who tick the box allowing us to contact them in future. In the event of using a third-party vendor for the specified reasons, any third-party vendors have agreed to maintain the confidentiality and security of the information we share with them. If you do not wish for United Carpets Group Plc to continue to contact you either through email or postal mail after the initial event has passed you can opt out at the time of registration or at any time in the future by contacting United Carpets Group Plc by email at customerservice@unitedcarpets.net

Questions or Complaints

If you have any questions, complaints or comments about United Carpets or this privacy policy, please contact United Carpet’s website administrator by sending an e-mail to customerservice@unitedcarpets.net, telephoning 01709732666 or by writing to Online Marketing Department, United Carpets, Moorhead House, Moorhead Way, off Bawtry Road, Bramley, Rotherham, South Yorkshire, S66 1YY.