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Welcome to our exquisite collection of carpets! Transform your living spaces with the warmth, comfort, and elegance that only the finest carpets can offer. Whether you're seeking a statement piece to elevate your décor or a cozy addition to your bedroom, our curated selection caters to every taste and style.

FAQs

  • Our legendary Free Fitting offer means you pay nothing for installation on any carpet when you purchase the equivalent size in our Treadmore or Airstep underlay. If you decide not to purchase underlay with your carpet, or for products that do not qualify, a competitive standard carpet fitting fee applies. Please note that a standard stair surcharge is applied for fitting on stairs, which applies even if your order qualifies for the free fitting promotion. Your local store team will inform you of any surcharges before booking.

  • Our professional home measuring and estimating service is completely free with absolutly no obligation to buy. You can easily book a home visit online via our website or by contacting your nearest local showroom. A local flooring specialist will visit your property, take highly accurate measurements to minimize waste, assess any subfloor or underlay requirements, and provide you with a transparent, comprehensive price estimate.

  • We stand behind offering the absolute best deals in the market. Through our Price Beating Promise, if you find a lower written quote for a comparable carpet, bed, or flooring product elsewhere, let us know before you purchase and we will beat it to ensure you receive the most competitive price possible.

  • Our local showrooms are fully stocked one-stop shops featuring hundreds of styles and colours. You can view and order Carpets, Rugs, Laminates, Luxury Vinyl Tiles (LVT), Sheet Vinyl, Real Wood, Artifical Grass, Beds, Mattresses, and Bedroom Furniture. We also offer a free sample service so you can test flooring options under your own home lighting before buying.

  • Yes. While our showroom staff are flooring and bed specialists, we can introduce you to vetted, independent professional fitters who offer additional preparation services upon your request. This can include uplifiting and disposing of your old carpets, moving heavy furniture, and completing subfloor preparation (such as screeding or laying plywood) to guaruntee a perfectly smooth installation. We recommend discussing these specific preparation needs with your local showroom team during your free home estimate visit.

  • In addition to our massive carpet ranges, United Carpets & Beds specialises in a comprehensive selection of hard flooring. We supply and display high-durability Laminates, Sheet Vinyl, Luxury Vinyl Tiles (LVT), and Real Wood flooring at all local showrooms. To help you choose the perfect match for your home, you can order free flooring samples directly from our website or collect them in-store today.

  • Absolutely. Every United Carpets & Beds showroom is staffed by trained, local flooring and bed advisors. Our team is dedicated to providing helpful, professional guidance to ensure you choose the correct products for your requirements - including matching the right carpet with our premium Treadmore or Airstep underlays, or selecting the ideal pocket-sprung mattress for your sleeping style.

  • We want to ensure that your order is perfect. So before taking payment we ask you to generate a quote. Our in-store experts will review all of the finer details to ensure that you have everything you need. They will then contact you directly within 24 hours of generating a quote to make sure that you are happy with every detail. 
  • During the festive period our Customer Service team with be available on during the following day/time:
  • Yes! Visit our website and select up to 4 free samples. Your samples will be with you in 5-7 days.
    If you haven't received your sample in 7 days please contact us at samples@unitedcarpets.net 

    If you would like to see more than 4 samples you can book a free home measure where the team will be able to measure your project and bring any additional samples you may need (however you won't be able to keep these samples)

  • The length of time from placing your order to delivery to the store is based on several factors such as the type of flooring, or whether the colour/pattern/style chosen is in stock or if it is a special order. If speed rather than a specific colour or style is more important to you, many United Carpets stores have roll ends and roll stock that you can take away on the day. 

    The other hurdle which could potentially hold up your order is fitting. This is booked in advance based on the fitter’s schedule, but during busy times, it can sometimes be a few weeks before your floor can be installed.

  • If you have purchased a product online such as one of our beds. The transport team will be in touch regarding the delivery of your product. If you have any questions regarding your online order please contact us at: online@unitedcarpets.net


    If you have generated a quote online one of our in-store flooring experts will be in touch within 24 hours to ensure every detail of your quote is correct. If you have any further questions regarding your quote please get in contact with your local store. You can find your nearest store here: Stores Finder (eddev.co)
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Welcome to our exquisite collection of carpets! Transform your living spaces with the warmth, comfort, and elegance that only the finest carpets can offer. Whether you're seeking a statement piece to elevate your décor or a cozy addition to your bedroom, our curated selection caters to every taste and style. Read more